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A Mind Map showing the main types of questions you can ask and when / when not to use them. PRODUCT DOWNLOADS: After payment you will receive an email with one or more links to download your purchase. PLEASE CHECK YOUR SPAM/JUNK FOLDER AFTER PAYMENT AS THE EMAIL MAY HAVE BEEN DIVERTED THERE.
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A Mind Map that shows how to listen effectively and actively. PRODUCT DOWNLOADS: After payment you will receive an email with one or more links to download your purchase. PLEASE CHECK YOUR SPAM/JUNK FOLDER AFTER PAYMENT AS THE EMAIL MAY HAVE BEEN DIVERTED THERE.
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A Mind Map showing what can get in the way of effective communication. PRODUCT DOWNLOADS: After payment you will receive an email with one or more links to download your purchase. PLEASE CHECK YOUR SPAM/JUNK FOLDER AFTER PAYMENT AS THE EMAIL MAY HAVE BEEN DIVERTED THERE.
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A Mind Map that highlights the key elements of non-verbal behaviour and body language. PRODUCT DOWNLOADS: After payment you will receive an email with one or more links to download your purchase. PLEASE CHECK YOUR SPAM/JUNK FOLDER AFTER PAYMENT AS THE EMAIL MAY HAVE BEEN DIVERTED THERE.
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A Mind Map on how to give, and receive, personal feedback and feedback on performance. PRODUCT DOWNLOADS: After payment you will receive an email with one or more links to download your purchase. PLEASE CHECK YOUR SPAM/JUNK FOLDER AFTER PAYMENT AS THE EMAIL MAY HAVE BEEN DIVERTED THERE.
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A Mind Map that shows how you can influence others to sell an idea or get your message across. PRODUCT DOWNLOADS: After payment you will receive an email with one or more links to download your purchase. PLEASE CHECK YOUR SPAM/JUNK FOLDER AFTER PAYMENT AS THE EMAIL MAY HAVE BEEN DIVERTED THERE.
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A Mind Map that takes you through the AIDA model of writing to influence readers or an audience. PRODUCT DOWNLOADS: After payment you will receive an email with one or more links to download your purchase. PLEASE CHECK YOUR SPAM/JUNK FOLDER AFTER PAYMENT AS THE EMAIL MAY HAVE BEEN DIVERTED THERE.
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A Mind Map that helps you plan, prepare and carry out what you suspect is going to be an emotionally charged or difficult conversation. PRODUCT DOWNLOADS: After payment you will receive an email with one or more links to download your purchase. PLEASE CHECK YOUR SPAM/JUNK FOLDER AFTER PAYMENT AS THE EMAIL MAY HAVE BEEN DIVERTED THERE.